1. Who We Are
Our website address is: https://muscatpackingmachines.com. We specialize in providing industrial packaging and filling solutions in the Sultanate of Oman.
2. Information We Collect and Why
Inquiries & Contact Forms: When visitors send inquiries through our website for machine quotations or technical support, we collect the data shown in the contact form (Name, Email, Phone, and Company Details). This information is used solely to provide you with the requested industrial solutions and support.
Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
3. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
4. Cookies
Contact & Comments: If you leave a comment or fill out a form, you may opt-in to saving your name and email in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies last for one year.
Analytics: We use cookies to analyze website traffic via Google Analytics to improve our product display and user experience for our clients in Oman and beyond.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos of our machines, images, etc.). Embedded content from other websites (like YouTube) behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.
6. Who We Share Your Data With
We do not sell or lease your personal data to third parties. Your information is only used by Muscat Packing Machines to process your orders or technical inquiries. If you request a password reset, your IP address will be included in the reset email.
7. How Long We Retain Your Data
If you leave a comment or send an inquiry, the data and its metadata are retained indefinitely. This helps us recognize and provide faster follow-up service for your future industrial needs.
8. What Rights You Have Over Your Data
If you have an account on this site or have contacted us, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
9. Governing Law
Any data handling or privacy disputes are subject to the laws and regulations of the Sultanate of Oman.